FAQs

Home 9 FAQs
Where can I buy your appliances?

Our products are available through a network of authorized retailers and showrooms across Canada. Visit our Where to Buy page to find a location near you.

Do you sell directly to consumers?

No, Euro-Line Appliances does not sell directly to consumers. We work with a trusted network of authorized dealers and retailers across Canada who offer expert advice and customer service to help you choose the right appliance.

Do your appliances meet Canadian electrical and safety standards?

Yes. All appliances we distribute are fully certified to meet Canadian CSA or equivalent standards and are designed to work with North American voltage and requirements.

What’s the warranty on your appliances?

Most of our products come with a 2-year parts and labor warranty, with certain models offering extended coverage. Please refer to the specific product’s documentation or contact us for more details.

How do I register my appliance?

You can register your product online through our Product Registration page. Registering helps us provide better support and informs you of updates or recalls.

Where can I find appliance user manuals and spec sheets?

All user manuals, installation guides, and product spec sheets are available on the individual product pages. If you can’t find what you need, feel free to contact us.

Who should I contact for service or repairs?

Please call our Customer Care team at 1-888-880-5080 or submit a service request through our Service Request Form. We’ll connect you with an authorized service partner in your area.

Do you offer appliances for custom or built-in kitchen designs?

Absolutely. Our lineup includes a wide range of built-in and fully integrated appliances ideal for modern, high-end kitchens. We work closely with designers and builders to provide seamless solutions.

Can I get technical support for installation?

Yes. Our Technical Support Team is available to assist with installation guidance for both homeowners and professionals. Call us or visit the Support page for help.

Are replacement parts available for older models?

Yes, we carry parts for most current and legacy models. Please contact our parts department with your model number for availability.

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